We are still open for some face to face appointments.
5 January 2021
Due to the new national lockdown, we thought it might be useful to write to you letting you know our current position and hopefully answer any questions you may have.
We are still open following the government’s announcement last night. As patients you can leave your home to attend a medical appointment.
We are still able to offer face to face appointments to help people in pain, recovering from surgery or with an injury that isn’t improving for example. If you have any concerns about attending for a face to face appointment, please contact us to speak to your therapist. Contact us at email@example.com or on 0161 401 1000
We understand how difficult it may be to attend now that children are not at school. You can bring children to your appointment, we ask that they maintain social distancing advice and we ask that they wear a mask in clinic.
Shielding/clinically extremely vulnerable patients
During this new lockdown phase, any patient that had to shield last March will not be able to attend for face to face unless it’s a medical emergency. We are still able to offer virtual appointments for these patients.
As we have already been doing, all new patients will have a triage call first to discuss their clinical need, the risks of attending for face to face and how we work to reduce these risks, and whether virtual is more appropriate for them.
How we are reducing risk for Face to Face
* We are continuing to follow our current Covid policy and risk assessment.
* Staff follow all procedures: wearing PPE as per public health guidelines, cleaning rooms and equipment before and after attendance, and temperature checking themselves on arrival.
* Rooms are ventilated during treatment sessions.
* Patients are to wear a face mask in clinic, wash their hands on arrival, and you will be temperature checked on arrival and asked Covid screening questions again.
* We are trying to have contactless payment in clinic and no cash.
* We have a hand washing station outside the Hale clinic and in the front porch of the Bury clinic for you to use. The Hale clinic also has a covered outdoor area if you prefer to wait here.
Please do not attend clinic if you have any of the symptoms of Covid – loss of sense of smell/taste, high temperature, dry or continuous cough. Due to this new variant of Covid will ask for you not to attend if you feel generally unwell/cold like symptoms.
What does a virtual call involve?
During a virtual call your therapist will discuss the details of your current problem, and take your medical, medication and lifestyle history as they would in a face to face session. They will be able to ask you to perform some tests if necessary and demonstrate exercises/self-stretching techniques and offer advice on how to self-manage your symptoms whilst at home.
Thank you for all your support and understanding during this pandemic. We hope you all keep safe and well in these difficult times.
Tel: 0161 401 1000